We’ve got you covered with our comprehensive FAQ section!
Can't find what you're looking for? Feel free to get in touch!
1. Can I use Firexo Extinguishers to extinguish any fire?
Yes – Firexo comes in a range of sizes to help extinguish different sizes of
fire. From a stove top pan fire in the kitchen to larger outdoor fires, Firexo
can be used to extinguish all fires.
2. Where does Firexo fit in the current extinguisher market?
Firexo is brand new technology that the world has never seen before.
Firexo has tried to fit into the current guidelines as well as possible but
these guidelines in some cases have not been updated for decades. Firexo,
by its very nature is now re-writing the rules in the firefighting sector,
getting noticed locally and globally as the most innovative product to be
seen in this market for decades.
3. What class types of fires can Firexo extinguish?
Firexo extinguishes all classes of fires, ranging from Class A to Class F.
These are categorised as:
- Class A – solid materials
- Class B – flammable liquids
- Class C – gases
- Class D – metals
- Electrical – electric appliances
- Class F – cooking oils
- Li-ion - lithium-ion batteries
4. Can I clean up the fire debris after using Firexo?
Yes – Firexo helps the debris caused by a fire become cool to the touch
shortly after extinguishing. After leaving the area in which the fire took
place, return, and start your clean up. However, only do this once the fire is
extinguished and you are not in danger. If you are ever unsure as to
whether you should approach an area affected by a fire you should seek
assistance from a fire safety professional.
5. How much Firexo will I need to use in a fire?
All fires are different and will range in temperatures and sizes. If you are
considering Firexo for a home, office or other business, then look at our
descriptions and video examples of the sizes of fire and an explanation of the different classes. We do know it can be confusing so we have tried to
simplify this where possible, and you can see the fire ratings here
6. How do I know which Firexo product to buy?
Each Firexo product is different, and we understand that our customers’
requirements are different too. Head to our products page to see what might suit you best, which can be found here https://firexo.com/products/
7. Can I service my own extinguishers?
Firexo actively advise against a non-qualified person attempting to service their own extinguishers. There are many parts to a fire extinguisher other
than the vessel itself, such as the pressure gauge, Valve handle, hose, nozzle, dip tube etc. If, for example, a pressure gauge was faulty only a trained engineer could tell this with the equipment they carry. Firexo have a wide range of partners across the UK that can assist you here. To find out more Info on a provider near you, please visit https://firexo.com/distributor-
8. Where can I store my Fire extinguisher?
It depends which extinguisher you have bought, you can find information on our extinguishers and where they are best employed here
Additionally, we have brackets which can be purchased for extinguishers to be stationed on the wall of your home or
9. How do I use my Firexo Mini 7-in-1 extinguisher?
The newest member of the Firexo family is just as easy to use as it looks.
Take off the lid, then spray and press the nozzle towards the fire.
10. How do I use my Firexo Pan Fire Sachet?
Simply place the Pan Fire Sachet in the pan with no need to open, allow the heat from the fire to melt the packaging to which the liquid will disperse into the pan. Leave the sachet in the pan until the fire has been extinguished and all objects have cooled. Then pour out and dispose of the excess.
11. Is my fire extinguisher safe during extreme temperatures of heat/cold?
Keep your Firexo extinguishers away from the sun and cold temperatures.
Our extinguishers are best stored in a shaded place with room
temperature. The operational temperature range of Firexo extinguisher products is -15 to +60 Celsius.
Get in touch
Want to learn more about Firexo and our innovative products? Interested in becoming a distributor?Feel free to reach out to your regional Firexo office, visit our contact page for our contact details.