Frequently asked questions
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What does ALL FIRES extinguisher mean?
Firexo ALL FIRES fire extinguishers can put out any type of fire:
Class A – combustible materials
Class B – flammable liquids
Class C – flammable gases
Class D – flammable metals
Electrical equipment
Class F – cooking oils and fats
Lithium-ion batteries
Are Firexo fire extinguishers powder-based?
No, Firexo fire extinguishers are water-based, which means they are more environmentally friendly and don’t create a dusty mess behind, as traditional fire extinguishers do.
Is the liquid of Firexo extinguisher safe?
Firexo fire extinguishers are safe for the environment and ecosystems. Our solution is made to minimise destruction and danger to the environment, and reduce any long-term effects from fire damage – it is eco-friendly and PFAS-free.
Are Firexo fire extinguishers certified in my country?
Firexo fire extinguishers carry CE marking and are tested to the European EN 3-7 standard. Selected models also hold Marine Equipment Directive (MED) certification. Additional national certifications and approvals may apply depending on the country and product.
For country-specific certification information, please visit our About us page.
Where can I find instructions for use?
The instructions for use are located on the label of the fire extinguisher.
How should Firexo extinguishers be maintained?
Firexo products are serviced and maintained to the required standards in your local country or territory, in the same way as traditional extinguishers. Any competent service providers will be able to help you, and the Firexo Technical team are always on hand to offer specific product information.
For residential situations, there are no requirements for such servicing and maintenance measures, but we would recommend that you check any individual obligations that may apply to you and/or your property.
In all situations, we would encourage you to regularly check the product visually for signs of damage or tampering, etc., and ensure the pressure gauge needle is within the green area.
There is no need to replace the product annually.
Which size of Firexo fire extinguisher should I buy?
The right size of fire extinguisher depends on factors such as the potential fire risk, the size of the area and the type of environment. We recommend consulting a qualified fire safety professional to assess your specific requirements and help you choose a suitable extinguisher.
How can I clean up the fire debris after using a Firexo fire extinguisher?
After extinguishing a fire, it is recommended that the affected areas be wiped down with warm soapy water, and any areas that are exposed to food preparation or eating should be additionally cleaned afterwards in a standard, hygienically safe way.
Can I still use the extinguisher if there is some remaining liquid after being used?
Once used, the extinguisher should not be used again and will need to be refilled, recharged or replaced. Firexo extinguishers are fully rechargeable, which can be done independently only by suitably qualified individuals. Firexo do not offer this service directly.
Can I recharge a Firexo fire extinguisher?
Firexo extinguishers are fully rechargeable, which can be done independently only by suitably qualified individuals. Firexo does not offer this service directly, but we will be happy to share information on Firexo-appointed and authorised partners. Please contact us directly, and our team will assist you.
How can I dispose of a Firexo fire extinguisher?
Once used, damaged or expired, Firexo extinguishers must be disposed of properly. To dispose of a used depressurised vessel, follow your local recycling programme rules. To dispose of a damaged or expired vessel that still has charged pressure, reach out to your local Household Hazardous Waste (HHW) programme or local Fire Department. A pressurised container, such as a fire extinguisher, is considered an explosive due to the danger the compressed vessel may cause to the surroundings.
What should I do if there is damage to the product?
If the pressure gauge is within the green area, it indicates a correctly pressurised unit.
The expandable nature of the nitrogen gas that is used to pressurise the extinguisher means that there can be fluctuations in the gauge reading during changeable conditions, such as delivery, and environmental factors. As long as the reading is within the green area when the product is returned to its correct setting under stable conditions, then you can rest assured your extinguisher is in good working order.
We would recommend checking regularly for signs of damage, tampering, etc., and if you are in any doubt of the integrity of the unit, we would suggest that the unit be replaced or serviced, whichever is appropriate for your product type or situation.
Although rare defects can occur as a result of improper storage and/or handling, and it may not always be immediately apparent if an item has been compromised, for example, during delivery. Firexo Warranty and product support are here to help you if you should need us now or in the future.
Please visit our website firexo.com for more information or contact us directly.
Is there a warranty for Firexo products?
Yes, every Firexo product has its own warranty. The full product warranty is from the date of purchase and is not affected by the manufacturer’s date.
- Firexo 2/6/9 Litre Fire Extinguisher – 5 years
- Firexo 2/6/9 Litre Fire Extinguisher in
- Stainless Steel – 5 years
- Firexo Aerosol Extinguisher 500 ml – 3 years
- Firexo MINI Aerosol 150 ml – 1 year
- Firexo Pan Fire Extinguishing Sachet – 1 year
My question has not been answered above, who can I contact about my query?
You can start a conversation on our Contact us page.
Alternatively, you can contact our team by email or phone:
sales@firexo.com
EN +44 2079 896 111
EN / PL +48 660 535 902
Phone & WhatsApp in English
